Arctic Cool Reviews
Arctic Cool Customer Reviews (13)
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Arctic Cool Customer’s Q&A
About arcticcool.com Prices and Cost?
Arctic Cool offers a variety of cooling activewear and accessories for both men and women. They have a flash sale where they offer 25% off on temperature regulating loungewear. If you're not satisfied with your purchase, they offer to replace the item or refund your purchase price. They also offer bundles, where you can purchase multiple items at once, often at a discounted price. When you shop for bundles, you can save 15% off your total order. Their standard shipping cost is $5.95 for orders under $75, and it's free for orders over $75. The shipping and handling time is approximately 3-10 business days. Express orders ship the next business day. If the information provided is not sufficient, please let me know.
About arcticcool.com Payment Method?
Arctic Cool, the company behind arcticcool.com, accepts various payment methods for purchases made on their website. They accept all major credit cards as well as PayPal, Amazon Pay, Apple Pay, Google Pay, and Shop Pay. Please note that for your security, your billing name and address must match that of the credit card used for payment. This is done to protect all purchases.
Arctic Cool FAQs
How To Open A Arctic Cool Account?
To open an account on arcticcool.com, follow these steps:
- Visit the arcticcool.com website.
- Look for the account login page.
- Click on "Forgot Password" if you can't log in.
- Follow the on-screen instructions to reset your password.
- If an account is not found with the email you entered, you may create an account.
Please note that the website recently migrated to a new platform. If you activated your Arctic Cool account after placing your first order, you should still have access to your account. If you encounter any issues, consider reaching out to their customer service for assistance. Remember, this information is based on the most recent data available and may be subject to change. Always refer to the official website for the most accurate and up-to-date information.
About arcticcool.com Popular Products and Services?
Arctic Cool is known for its Cooling Activewear & Shirts for Men & Women. Their products feature HydroFreeze X technology, a multi-stage process that keeps you cool and comfortable thanks to your own perspiration and movement. They also have Anti-Microbial features to keep garments protected from retaining stink inside the fibers. Their ActiveWick technology pulls moisture away from the skin and disperses it throughout the garment, allowing you to cool faster and feel dry sooner. They offer UPF 50+ Protection to create a barrier for 98% of the sun's harmful rays. All Arctic Cool garments come with 4-way stretch capabilities to allow the garment to move and stretch with you in every direction. They also offer a Cooling Towel that uses HydroFreezeâ„¢ Technology to provide an invigorating cooling effect. They have a variety of collections including Temperature Regulating Loungewear, Accessories, Best Sellers, and New Arrivals. If you are not completely satisfied with your Arctic Cool Instant Cooling Wear or the HydroFreeze X Technology, they will replace the item or refund your purchase price.
What is the return policy of Arctic Cool?
Arctic Cool has a 60-day return policy from the date of purchase. If you are not completely satisfied with your Arctic Cool product(s), you may return it for an exchange or refund. For refunds, both worn and unworn items can be returned, but refunds are subject to a $7.95 restocking fee per order. For exchanges, items must be in new condition with tags attached and are not subject to a restocking fee. Closeout items and boxer briefs cannot be returned or exchanged. Exchanges are facilitated via a store credit e-gift card. As soon as your package is marked in transit back to Arctic Cool by USPS, your e-gift card will be emailed to you. Refunds are issued once your items are received back at Arctic Cool, less the restocking fee. If your product arrives damaged, you should contact Arctic Cool within 14 days of receipt.
How long does it take to receive my order from arcticcool.com?
The standard shipping and handling time for orders from arcticcool.com is approximately 3-10 business days. If you choose Express shipping, your order will be shipped the next business day after it has been placed. Please note that this information might vary and it's always a good idea to check the latest updates on their official website.
arcticcool.com Return Policy?
Arctic Cool's Return Policy allows you to return or exchange items within 60 days from the date of purchase. If you are not completely satisfied with your Arctic Cool product(s), you may return it for an exchange or refund. For refunds, both worn and unworn items can be returned, but refunds are subject to a $7.95 restocking fee per order. For exchanges, items must be in new condition with tags attached and are not subject to a restocking fee. However, closeout items and boxer briefs cannot be returned or exchanged. Exchanges are facilitated via a store credit e-gift card. As soon as your package is marked in transit back to Arctic Cool by USPS, your e-gift card will be emailed to you and can be used to purchase new items on their website. Refunds will be issued for the amount paid (less the restocking fee) once your items are received back.
In terms of Shipping Policy, Arctic Cool offers several options. Standard Shipping costs $5.95 for orders under $75 and takes 3 to 7 business days. For orders over $75, Standard Shipping is free. Express Shipping, which takes 3 business days, costs $20. There is also a Flat Rate Shipping option for $12.50 for shipping to delivery addresses outside of the Contiguous U.S., but please allow up to 4 weeks for delivery.
What is the contact information for Arctic Cool?
The contact information for Arctic Cool is as follows: You can get in touch with them via email at info@arcticcool.com. They are committed to responding to inquiries in a timely fashion and providing a positive customer experience. They will get back to you no later than 1 business day (M-F 9am-5pm EST)..